Frequently Asked Questions

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38 articles in this collection
Written by James Morgan, Auston Troyer, and Dave Rogenmoser and 1 other

Proof Notification Types

Use Proof to increase your website conversions
Written by James Morgan
Updated over a week ago

How to upgrade your Proof plan

Written by James Morgan
Updated over a week ago

How to downgrade your Proof plan

Written by James Morgan
Updated over a week ago

How to sign up for a free 14 day trial

Written by James Morgan
Updated over a week ago

How to pause or reactivate your campaign

Need to quickly disable or reactivate your Proof notifications?
Written by James Morgan
Updated over a week ago

How to disable Proof on mobile

Prevent notifications from displaying on mobile devices
Written by James Morgan
Updated over a week ago

Where do I find my pixel?

Find out how to locate your Proof pixel code
Written by James Morgan
Updated over a week ago

Can I pay for Proof with Paypal?

Learn how to pay for Proof using Paypal
Written by Auston Troyer
Updated over a week ago

Can you translate live visitor tracking?

Written by Auston Troyer
Updated over a week ago

Do you have case studies or testimonials?

Yes, learn from thousands of website owners using Proof to increase conversions!
Written by James Morgan
Updated over a week ago

Does Proof work on mobile?

Written by Auston Troyer
Updated over a week ago

How to contact the Proof team

Get in touch with us by Email or Live Chat
Written by James Morgan
Updated over a week ago

Why was I upgraded to the next plan?

Learn why you were upgraded to the next plan on your Proof account
Written by James Morgan
Updated over a week ago

Why are my URL(s) getting errors that need to be resolved before launching?

Learn why your URLs are getting errors that need to be resolved before launching your Proof notification
Written by James Morgan
Updated over a week ago

Why are user profile photos not displaying on my notifications?

Learn about why we removed user avatars from notifications
Written by Dave Rogenmoser
Updated this week

How to translate Proof notifications

Learn how to translate your notifications from English into another language
Written by James Morgan
Updated over a week ago

How to change the timing of my notifications?

Learn how to change the timing of your Proof notifications
Written by James Morgan
Updated over a week ago

Why are my notifications saying “Someone” instead of their first name?

Learn why your notifications are saying "someone" instead of their first name
Written by James Morgan
Updated over a week ago

How to prevent users from seeing their own notification on my website?

Select this if you don't want your visitors seeing their own notification pop up on your pages.
Written by James Morgan
Updated this week

Why is the same notification displaying over and over?

Learn why your Proof notification may be displaying the same notification over and over
Written by James Morgan
Updated over a week ago

How to only show conversions from a certain time period (Recent Activity Notifications)

Learn how to only show conversions from a certain time period
Written by James Morgan
Updated over a week ago

How to use the Live Visitor Count feature?

Learn how to display the number of active visitors on your site as a notification
Written by James Morgan
Updated over a week ago

How to change the appearance of my notifications?

We have optional customizations for notifications
Written by James Morgan
Updated this week

[Best Practice] The highest converting messages for your notifications?

Discover our recommendations for the highest converting messages for your Proof notifications
Written by James Morgan
Updated over a week ago

How many campaigns can I display on a single URL?

You can only display 1 campaign on a single URL
Written by James Morgan
Updated over a week ago

What URL(s) do I put in the Display section?

When creating a new notification you'll need to decide what URL(s) to display your notifications on.
Written by James Morgan
Updated over a week ago

What is a webhook integration and should I use that option?

Learn how to use the webhook integration option
Written by James Morgan
Updated over a week ago

What URL(s) do I put in the Capture section?

When creating a new notification you'll need to decide what URL(s) to capture conversions from.
Written by James Morgan
Updated over a week ago

[Best Practice] What website pages does Proof work best on?

Discover the website pages Proof works best on
Written by James Morgan
Updated over a week ago

How many domains are allowed with my plan?

Learn how many domains and subdomains are allowed with your Proof plan
Written by James Morgan
Updated over a week ago

What is a pixel and why do I need it on my website?

Learn more about the Proof pixel and why you need it on your website
Written by James Morgan
Updated over a week ago

Does Proof have an affiliate program?

Learn more about the Proof affiliate program
Written by Chris Hull
Updated this week

How does Proof count website visitors?

Learn how Proof counts website visitors to determine your pricing
Written by Chris Hull
Updated over a week ago

How to remove my notification from someone else's website?

Learn how to get your personal information removed from a site
Written by Chris Hull
Updated this week

How far back will Proof notifications show on my website?

Learn how far back Proof will show notifications on your website
Written by Chris Hull
Updated over a week ago

Can I capture leads from "signup with Facebook" or 'signup with Google" forms?

Learn about capturing leads with signup with Facebook or Google
Written by Chris Hull
Updated over a week ago

Does Proof just work for purchases?

Learn if Proof only works for website purchases
Written by Chris Hull
Updated over a week ago

Can I create fake notifications?

Learn if you are allowed to upload past customer purchases or leads to Proof
Written by Chris Hull
Updated over a week ago