We do not offer refunds, as noted in our Terms and Conditions (please see section titled: 5.3 Cancellation; Refunds).
You can cancel your account at anytime inside the Proof app.
If you feel that you are in a unique situation please provide us the following information and we will gladly take a look at your situation:
- The email address associated with your Proof account
- A thorough explanation of why you are requesting a refund
- Did you forget to cancel your account?
- Did you try cancelling your account previously? If yes, please provide the date and time of your cancellation request.