To our valued Pulse customers,
What a wild time we are living in, but we want to assure you all that we are taking this very seriously from our end as well.
On behalf of everyone at Proof, our hearts truly go out to all those impacted by COVID-19—this includes not only those diagnosed with the virus, but also their friends and family, those whose jobs and schools have been impacted and so many more. Our focus is, as always, on the health and safety of our employees, customers and communities.
As the economy changes, we are aware of the cutting of expenses. If you are looking to pause or cancel your Pulse account during this time -- we would love to help you get this done. All requests are being sent to one forum through our Product Specialist, Ryan to ensure that each one of our customers is treated with the utmost diligence and in a timely fashion.
Please reach out directly to him at [email protected] for all cancellation and pause inquiries.
We want to extend our gratitude to you in advance for your patience with us during this time as we streamline our processes and navigate how to best serve our customers during this time.
There is no question this is a time of great uncertainty. While we don't know exactly what the future may hold, we feel confident that by sticking together and supporting each other, we'll emerge from this stronger than before.
Thank you for choosing Proof. We are grateful for our customers today and beyond.
Wishing you the best,
Your Proof Team