Frequently Asked Questions

Help me PLEASE, why isn't this displaying?!

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20 articles in this collection
Written by James Morgan and Collin Smith
Solutions

Submit a test for your Recent Activity notifications

Troubleshoot Recent Activity notifications
James Morgan avatar
Written by James Morgan
Updated over a week ago

Do your Capture Data urls have an email input field?

Pixel needs to capture from an email form!
James Morgan avatar
Written by James Morgan
Updated over a week ago

Turn off Ad Blockers

Ad blockers = Notification blockers
James Morgan avatar
Written by James Morgan
Updated over a week ago

Check Display Rules to make sure all conditions have been met

Set a specific rule? That could be it!
James Morgan avatar
Written by James Morgan
Updated over a week ago

View Display urls in a private browser

Going incognito to see your notifications display
James Morgan avatar
Written by James Morgan
Updated over a week ago

Remove duplicate Display on-site urls from your campaigns

Duplicate URLs on multiple campaigns = No Display :(
James Morgan avatar
Written by James Morgan
Updated over a week ago

Is your pixel installed on all Display urls?

This is the first place to start when asking "where's my notification?"
James Morgan avatar
Written by James Morgan
Updated over a week ago

Remove redirect urls from your Capture and Display

Make sure you have the right URLs on your campaign
James Morgan avatar
Written by James Morgan
Updated over a week ago

Are you running an A/B Test?

A/B Tests are helpful, but only use them when necessary!
James Morgan avatar
Written by James Morgan
Updated over a week ago

How to make notifications reappear after clicking the "X" icon

If you close out, how do you get your notification back?
James Morgan avatar
Written by James Morgan
Updated over a week ago

Check your campaign for captured Contacts

Troubleshooting your Recent Activity notifications
James Morgan avatar
Written by James Morgan
Updated over a week ago