FAQ

James Morgan avatar Chris Hull avatar Dave Rogenmoser avatar +1
43 articles in this collection
Written by James Morgan, Chris Hull, and Dave Rogenmoser and 1 other

Duplicate a campaign

James Morgan avatar
Written by James Morgan
Updated over a week ago

How to only show conversions from a certain time period (Recent Activity Notifications)

Learn how to only show conversions from a certain time period
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

Auto Lead Capture

Find out how Proof captures conversions with Auto Lead Capture
James Morgan avatar
Written by James Morgan
Updated over a week ago

Campaign Metrics

See how your campaigns are performing
James Morgan avatar
Written by James Morgan
Updated over a week ago

Export your contacts

How to download your recently tracked contacts
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to check for Recently Tracked Contacts

Chris Hull avatar
Written by Chris Hull
Updated over a week ago

What URL do I enter in the Display step?

How to complete Step 3 in the campaign editor
James Morgan avatar
Written by James Morgan
Updated over a week ago

How to edit a campaign?

James Morgan avatar
Written by James Morgan
Updated over a week ago

What URL do I enter in the Capture section?

James Morgan avatar
Written by James Morgan
Updated over a week ago

Webhook integration options

Capture conversions using a webhook
James Morgan avatar
Written by James Morgan
Updated over a week ago

How to prevent the same notification from displaying repeatedly

James Morgan avatar
Written by James Morgan
Updated over a week ago

How far back will Proof notifications show on my website?

Learn how far back Proof will show notifications on your website
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to change the appearance of your notifications + additional customizations

We have customization options for each notification type
James Morgan avatar
Written by James Morgan
Updated over a week ago

How to prevent users from seeing their own notification on my website?

Select this if you don't want your visitors seeing their own notification pop up on your pages.
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

Where do I find my pixel?

Find out how to locate your Proof pixel code
James Morgan avatar
Written by James Morgan
Updated over a week ago

Why are my notifications saying “Someone” instead of their first name?

Learn why your notifications are saying "someone" instead of their first name.
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

What is an iframe?

Learn more about iframe elements on a webpage
James Morgan avatar
Written by James Morgan
Updated over a week ago

How to pause or reactivate your campaign

Need to quickly disable or reactivate your Proof notifications?
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to downgrade your Proof plan

Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to change the timing of my notifications?

Learn how to change the timing of your Proof notifications
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to upgrade your Proof plan

Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to translate Proof notifications

Learn how to translate your notifications from English into another language
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

DPA - GDPR

The Proof Data Processing Addendum
Dave Rogenmoser avatar
Written by Dave Rogenmoser
Updated over a week ago

How to disable Proof on mobile

Prevent notifications from displaying on mobile devices
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to sign up for a free 14 day trial

James Morgan avatar
Written by James Morgan
Updated over a week ago

Can I pay for Proof with Paypal?

Learn how to pay for Proof using Paypal
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Written by Auston Troyer
Updated over a week ago

Does Proof work on mobile?

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Written by Auston Troyer
Updated over a week ago

Case studies and testimonials

Yes, learn from thousands of website owners using Proof to increase conversions!
James Morgan avatar
Written by James Morgan
Updated over a week ago

How to contact the Proof team

Get in touch with us by Email or Live Chat
James Morgan avatar
Written by James Morgan
Updated over a week ago

Why was I upgraded to the next plan?

James Morgan avatar
Written by James Morgan
Updated over a week ago

Why are my URL(s) getting errors that need to be resolved before launching?

James Morgan avatar
Written by James Morgan
Updated over a week ago

Why are user profile photos not displaying on my notifications?

Learn about why we removed user avatars from notifications
Dave Rogenmoser avatar
Written by Dave Rogenmoser
Updated over a week ago

[Best Practice] The highest converting messages for your recent activity notifications?

Discover our recommendations for the highest converting messages for your Proof notifications
James Morgan avatar
Written by James Morgan
Updated over a week ago

How many campaigns can I display on a single URL?

You can only display 1 campaign on a single URL
James Morgan avatar
Written by James Morgan
Updated over a week ago

[Best Practice] What website pages does Proof work best on?

Discover the website pages Proof works best on
James Morgan avatar
Written by James Morgan
Updated over a week ago

How many domains are allowed with my plan?

Learn how many domains and subdomains are allowed with your Proof plan
James Morgan avatar
Written by James Morgan
Updated over a week ago

What is a pixel and why do I need it on my website?

Learn more about the Proof pixel and why you need it on your website
James Morgan avatar
Written by James Morgan
Updated over a week ago

Does Proof have an affiliate program?

Learn more about the Proof affiliate program
Chris Hull avatar
Written by Chris Hull
Updated this week

How does Proof count website visitors?

Learn how Proof counts website visitors to determine your pricing
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

How to remove my notification from someone else's website?

Learn how to get your personal information removed from a site
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

Can I capture leads from "signup with Facebook" or 'signup with Google" forms?

Chris Hull avatar
Written by Chris Hull
Updated over a week ago

Does Proof just work for purchases?

Learn if Proof only works for website purchases
Chris Hull avatar
Written by Chris Hull
Updated over a week ago

Can I create fake notifications?

Learn if you are allowed to upload past customer purchases or leads to Proof
Chris Hull avatar
Written by Chris Hull
Updated over a week ago