Having trouble figuring out why your notifications are not displaying? Please go through the steps below to get your notifications working.

Which type of Proof notifications are not displaying on your website?

Recent Activity not displaying

  1. Confirm pixel is actually installed
  2. Does campaign have any contacts captured?
  3. View pages in a Private browser
  4. Turn off Ad Blockers
  5. Duplicate Display urls?
  6. Capture urls have email form?
  7. Check Display Rules
  8. Remove redirect urls
  9. Check for iframes
  10. Confirm only 1 pixel is installed
  11. Are you running an A/B Test?
  12. Clicked the "X" icon on your notifications?

Hot Streaks (visitors) not displaying

  1. Confirm pixel is actually installed
  2. View pages in a Private browser
  3. Turn off Ad Blockers
  4. Duplicate Display urls?
  5. Check Display Rules
  6. Remove redirect urls
  7. Confirm only 1 pixel is installed
  8. Are you running an A/B Test?
  9. Clicked the "X" icon on your notifications?

Hot Streaks (conversions) not displaying

  1. Confirm pixel is actually installed
  2. Does campaign have any contacts captured?
  3. View pages in a Private browser
  4. Turn off Ad Blockers
  5. Duplicate Display urls?
  6. Capture urls have email form?
  7. Check Display Rules
  8. Remove redirect urls
  9. Check for iframes
  10. Confirm only 1 pixel is installed
  11. Are you running an A/B Test?
  12. Clicked the "X" icon on your notifications?

Live Visitor Count not displaying

  1. Confirm pixel is actually installed
  2. View pages in a Private browser
  3. Duplicate Display urls?
  4. Turn off Ad Blockers
  5. Check Display Rules
  6. Remove redirect urls
  7. Confirm only 1 pixel is installed
  8. Are you running an A/B Test?
  9. Clicked the "X" icon on your notifications?

Conversion Cards not displaying

  1. Confirm pixel is actually installed
  2. Triggers happen only 1 time per unique user session. Try viewing in a Private browser.
  3. Turn off Ad Blockers
  4. Duplicate Display urls?
  5. Remove redirect urls
  6. Confirm webpages only have 1 pixel installed
  7. Are you running an A/B Test?

Still confused? 

Report your issue and we’ll get back to you as soon as possible.

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