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Megan Johnson
Written by Megan Johnson

Why are my notifications saying “Someone” instead of their first name?

Learn why your notifications are saying "someone" instead of their first name.


Why it happens

If you're using the default Auto-lead Capture option in Step 2, we are sometimes not able to identify visitors by their email address so we display 'Someone' instead of a first name.

How to always capture first names?

To prevent "someones" from displaying we recommend using a Zapier integration. This will allow you to grab a user's first name directly from your website form.

How to hide anonymous Recent Activity notifications?

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