Why are my notifications saying "someone" instead of their name?

Why it happens

If you're using the default Auto-lead Capture option in Step 2, we are sometimes not able to identify visitors by their email address so we display 'Someone' instead of a first name.

How to always capture first names?

To prevent "someones" from displaying we recommend using a Zapier integration. This will allow you to grab a user's first name directly from your website form.

How to hide anonymous Recent Activity notifications?

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